Terms & Conditions

Tooth Studio (www.toothstudio.nz) is a brand of the Stanmore Bay Dental Studio Ltd.

These terms and conditions shall apply to the use of this site and your contract with the Tooth Studio for any purchases made from the Tooth Studio.

Pricing

All prices list on this website are in New Zealand dollars and include GST. 

Terms of Payment

You can purchase the goods using our third party payment provider 'Stripe' (which accepts all major credit cards including Mastercard and Visa). Stripe (https://stripe.com/nz) is a popular and secure online payment solution.

Payment details are completed directly with Stripe and are not stored in any fashion by the Tooth Studio website. Personal information is transferred securely and encrypted via SSL (secure socket layer).

Risk

The risk for goods supplied by the Tooth Studio shall pass to you when you sign for the goods on the delivery of the courier parcel.

30 Day Return Policy

We give you 30 days to consider your purchase. You can return any item in its original (“as new”) condition within 30 days of the date of shipment for a refund or exchange.

Our Return Process

Once we receive your return and it has been confirmed we will process your refund within a couple of days. When we receive the item our quality assurance team will inspect the item. Any product packaging that has been opened will not be accepted for return and invalidate our return policy.

How to Return An Item

Return Code: Email [email protected] and we will give you a return code.
Arranging Return: We will assist you in arranging an insured shipping method.
Packaging your return: Include all original packaging material and contents. 
If you have any questions about our returns policy, please contact us on [email protected]

Shipping

Please see our delivery page.

Overseas Sales

The Tooth Studio is unable to ship to addresses outside of New Zealand.

Goods & Services Tax

GST (15%) is included within the retail price of all products.